Neptune RTP Software License for Moates Demon

This is the Neptune RTP software license for use with the Moates Demon1 or Demon2. This license is required if you want to tune with Neptune. In the comments box at checkout, please provide your Demon unit's ID number. The Unit ID number from your Demon module is required to provide your software license key.

To retrieve your Demon Unit ID, attempt to connect to your Demon via the Neptune software. You will see a prompt on your screen with a long number sequence ... This is your Unit ID. Copy this Unit ID and paste it into box. Please allow up to 1 full business day for your Demon to be registered. We will email you to notify when it is registered, and you can then use the "auto lookup" feature to retrieve your license key. NOTE: You must download the Neptune RTP software for use on your laptop HERE (The software itself is available to browse for free).

Enjoy access to these great features of the NepTune RTP software:

• Beautiful 3D Beveled interface.
• User Friendly Toolbars with the options you need most.
• Real-Time Datalogging Of Sensor Data, Inputs, Outputs, and ECU Data.
• On Board Logging With Lossless Compression To Allow 3 To 5 Times The Regular Amount Of Data To Be Recorded. Offers Up To 12 Hours Of Datalogging Time With Compression Enabled.
• Datalog Playback, Save, and Export to CSV.
• Datalog Trimming.
• Datalog Commenting For Later Review or Sharing With A Tuner.
• Graphing Of Sensor Information With Real-Time Values and Live Scrub (Dragging with mouse).
• Live Graphing Of Real-Time Sensor Trends.
• Direct Serial Logging From Innovate LC-1, LC-2, MTX-L, LM-1, and LM-2 Products (LM-2 currently requires connecting hardware to allow legacy serial connectivity).
• Map Trace and Lambda Trace.
• 24x24 Ignition and Fuel Maps For Precise Tuning.
• Dual Tables For Low/High Boost, Different Fuels, or Alpha-N (ITB) Tuning.
• Easy Injector Sizing with Fuel Trims for Cranking, TPS Tip-In, Post Start, and Individual Cylinders.
• Rev Limiter with Fuel Cut, Ignition Cut, or Both including adjustable Rev Limits Per Gear.
• Launch Control (2-step) With Anti-Lag.
• Full-Throttle Shift.
• Use The Check Engine Light As A Shiftlight With Different RPM Settings Per Gear.
• Idle Adjustments for Idle Speed, Idle Speed vs ECT, and Idle Ignition Corrections.
• Air Temp Corrections.
• Water Temp Corrections.
• Gear Based Fuel and Ignition Corrections.
• Access To Many Other Stock Fuel and Ignition Adjustments.
• PWM Boost Control With Simple, Boost By Gear, and Gear vs RPM Modes.
• Quad Stage Boost Control.
• Adjustable Prime Duration At Key On
• Overheat Protection.
• Closed Loop Control With Selectable O2 Input, Conditions, and Wideband Support.
• Anti-Theft feature requires inputs or a code to be entered with TPS and Brake pedal. Also has a valet/fallback mode with adjustable rev limit.
• 2 Multi-purpose Outputs With Fuel and Ignition Adjustments.
• 1 Multi-purpose Output With Multiple Output Settings Based On MPH.
• 4 Programmable Analog Inputs For Extra Sensors.
• And A Lot More!

All products sold by HA Motorsports include a no hassle 1 year VIP warranty against ANY manufacturing defects. We are proud to honor this warranty as we feel 100% confident in our products to perform flawlessly as intended and your complete satisfaction. Upon the occasion that a product of ours fails at any time within 1 year of purchase due to any manufacturing defects, your product will need to be returned to us for inspection to determine the cause of the failure and inspection for repair or replacement. Your 100% satisfaction is our goal and if you are not completely happy we'd like every chance to make it right.

What is covered under warranty:

• ECU board failure due to faulty ECU components (ie: injector driver fails, CPU processor fails, specific ECU circuit does not operate as intended, poor soldering, etc.)
• ECU component/hardware failure due to faulty manufacturing.
• Wire harness failure due to incorrect construction.
• Product failure due to a manufacturing or assembly problem.
• Outside company products. We will handle the hassle of shipping your product back to the manufacturer for warranty processing. Let us replace your product for you and we will deal with the warranty process with the manufacturer later.

What is NOT covered under warranty:

• ECU failure due to improper vehicle wiring (ie: ECU component fries due to sensors being connected incorrectly, low resistance fuel injectors being used without a resistor box, ROM chip being installed backwards by user, customer attempts to modify ECU in ANY way other than intended, etc.)
• Product being used in a way other than the intended use.
• Rear "warranty void if removed" sticker on ECU has been removed or altered.
• Failed, shorted, or corroded ECU board due to water damage.
• Any and all outside labor charges associated with removing and replacing product or diagnosing product failure.
• Wire harness failure due to improper use or rough handling.
• Cosmetic variances from manufacturing (ie: ECU lid has variation in powder coat texture or color within acceptable limits, wire harness color variations within acceptable limits).

How the warranty process works:

If you've determined that a product has failed due to a manufacturing defect, please contact us via email at sales@hamotorsports.com to review the symptoms you are experiencing to allow us to assist you with troubleshooting before shipping your product back to us for warranty. Many times, we can help you with the problem and determine what is being done incorrectly or how to configure the product properly to restore correct operation. If after we discuss the issues you are experiencing we determine that your product may need warranty replacement or inspection we will instruct you how to return it to us. Please note that we test EVERY ECU, EVERY ECU package, and wire harness components on our state-of-the-art testing equipment for complete proper operation before packaging and shipping to customers. PLEASE verify ALL wiring, installation, software settings, etc. are correct BEFORE contacting us for warranty repair/replacement.